Frequently Asked Questions

For your convenience, a list of frequently asked questions is provided below. Please be sure to review this list, as it is very possible that your question has already been answered here. If the solution you seek is not here, please feel free to contact us.

Frequently Asked Questions


Q01: What is DVD-Video?

A: DVD-Video is a consumer video format used to store digital video on DVD discs, and is currently the dominant consumer video format in Asia, North America, Europe, and Australia. Discs using the DVD-Video specification require a DVD drive and a MPEG-2 decoder (e.g., a DVD player, or a computer DVD drive with a software DVD player). Commercial DVD movies are encoded using a combination of MPEG-2 compressed video and audio of varying formats (often multi-channel formats as described below). Typically, the data rate for DVD movies ranges from 3 Mbit/s to 9.5 Mbit/s, and the bit rate is usually adaptive. The DVD-Video specification was created by DVD Forum and can be obtained from DVD Format/Logo Licensing Corporation for a fee of $5,000. The specification is not publicly available, because every subscriber must sign a non-disclosure agreement. Certain information in the DVD Book is proprietary and confidential.

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Q02: What is VIDEO_TS?

A: VIDEO_TS, short for video transport stream, is one folder of most video DVDS. When you insert a video DVD into your computer, you can open the DVD and view the contents just like a folder on your hard drive. Most video DVDs have two folders in the root directory - AUDIO_TS and VIDEO_TS. The VIDEO_TS folder contains all the DVD's video data and playback information, including .VOB (video object) files, .IFO (information) files and .BUP (backup) files.

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Q03: What is the difference between DVD-R and DVD+R?

A: DVD-R (DVD dash R) was developed by Pioneer. It is designed to be a recordable format compatible with DVD Video players and DVD ROM drives. This standard was approved by the DVD Forum and has been adopted by many DVD equipment manufacturers.

Due to the fact that such standards are based on numerous patents, where the licensing of these patents costs manufacturers who do not own the patents substantial royalties in order to produce compatible equipment or media, a separate consortium of manufacturers decided that their financial interests would be best served by developing a competing recordable format. This format is known as DVD+R. The consortium is known as the DVD+RW alliance.

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Q04: Does the Free Video DVD Creator burn a disc with good quality?

A: Yes, Free Video DVD Creator is capable of producing extremely high quality burns. However, this is still largely media dependent. Good quality media will produce excellent burns. In general, the better the media quality, the better the burn quality will be.

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Q05: Why does Free Video DVD Creator burn media slower than its rated speed?

A: Free Video DVD Creator has decided that some medias cannot be burned at their rated speed because of quality issues. Free Video DVD Creator tends to play it safe, in that, they deem write quality is more important than speed.

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Q06: When I burn a disc with Free Video DVD Creator, the buffer dances wildly, is this a problem?

A: No. This happens with most new 16X DVD writers, this is normally caused by the drives AOPC system recalibrating the optics and laser power as the burn progresses. This system is also used to grade media and determine if the burn should continue at a faster speed or slowed down to preserve burn quality.

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Q07: My creation fails, what can I do?

A: Some of the files are considered unconvertible for different and various reasons. If you have such a file, please send us a support message via email at support@free-dvd-creator.net and tell us about your problem. We will do our best in order to fix the problem and try to get your video file converted, free of charge.

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Q08: Is your product really free?

A: Yes, our product is really free and may be used without paying money to the authors or anyone else and your rights on the videos you convert with Free Movie DVD Converter are not changed in any way. That does not mean that our product has no license. Just these licenses grant you the right to use our product and to give it to anyone you like without charge.

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Q09: What do I do with the .exe file?

A: From the browser, select the option to "Run from current location". This launches setup program, which will install the program files and create an entry in the start menu. If you already downloaded the file, just double-click on it to start the installer.

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Q10: How do I uninstall your products?

A: Our products can be uninstalled by opening Add/Remove Programs in the Control Panel. Select our product you installed from the list and click the button "Add/Remove". This launches the uninstall program.

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